Community Guidelines

Holes should not be drilled in your apartment without our prior written consent, nor should any nails, hooks, or screws be used on any floors, doors, windows, tub, shower, appliances, or fixtures in the apartment.

Nothing should be fastened to the floors, doors, windows, walls, appliances, or fixtures in the apartment, the exterior walls, or porches of the buildings.

Please refrain from hanging signs, advertisements, or notices on the outside or inside of any apartment or building.

Locks on the doors leading to the apartment should not be altered without our consent. We must have a key to every lock at all times, and every lock must be compatible with the master key system for the building.

Balconies or patios should not be used for the purpose of storing personal property. Only outdoor patio furniture will be permitted on balconies or patios.

Loitering is strictly prohibited in all areas of the community. Residents, guests, or visitors may not sit or loiter in breezeways, halls, stairwells, etc. Residents are responsible for the behavior of their guests or visitors. Please call local authorities to report suspicious activity.

All equipment located in your apartment or community should be used in a reasonable and careful manner. Equipment includes such things as toilets, sinks, electrical, plumbing, heating, ventilating, air conditioning, building access system, elevators, appliances, or other facilities. If you or your family, guests, or visitors use any equipment in a manner that causes damage to the equipment, you could be held responsible for the costs of repairing or replacing it.

If your community has a pool, you must pay any required fees prior to usage.  For your safety, please obey all pool rules and regulations.

Games, sports, and other recreational activities are permitted only in designated areas. All rules and regulations must be obeyed including the days and hours that recreational facilities may be used.

We may at any time discontinue any recreational services or close down facilities either temporarily or permanently.

Bleach should never be used on vinyl floors or carpeting. Local grocers and home supply stores provide the proper products for cleaning and maintaining floors.

Armstrong Once-n-Done is highly recommended for all vinyl flooring. Carpeting should be vacuumed daily and spills cleaned immediately using clean water and a dab of dish liquid.

Garbage disposals are designed to break up small food particles to prevent plumbing clogs. Always run cold water while the garbage disposal is in use. Never place chicken skins, bones, beans, rice, pasta, onions skins, or other such food items into garbage disposals.

Items which weigh more than we determine is reasonable for the floor loading of the apartment are not permitted. You must check with us before bringing heavy items (i.e., waterbeds, safes, etc.) into the apartment.

There is no charge for obtaining your master set of lock-out keys during regular business hours.

There is a $50.00 lock-out fee after hours.
There is a $50.00 fee for changing your locks.
There is a $2.00 fee per key for additional keys. Additional keys are made upon request.
There is a $15.00 fee to replace mailbox locks.

Please keep in mind we may remove any vehicle at the owner’s expense if it appears abandoned, inoperable, does not display an inspection sticker and/or license plates, or the inspection and/or registration is expired.

We apologize, but due to local water restrictions and hazardous substance ordinances, we cannot allow residents or their guests to work on their vehicles in the community parking areas. Vehicles may be washed only in designated areas. If there is no designated area, then washing vehicles is not allowed.

All residents, their family, and guests should conduct themselves in a manner that will not disturb their neighbors or community staff. Noise, odors, or any other actions that cause a disturbance are not permitted. Please do not interfere with the rights, comforts, or convenience of other residents or community staff.

Remember you are responsible for the conduct of your family, friends, guests, and anyone you invite into the community.

We will make reasonable efforts to stop neighbors from disturbing your peace, but we cannot be responsible for controlling their actions. If you are seriously disturbed by activities at your neighbor’s apartment, please call the police.

Owl Pest Control is available to service your apartment home on Tuesday's & Thursday's. If you would like to be scheduled for a treatment call our leasing office and ask for our service coordinator Emily Perez.
PH. 301-460-4020
M-F 9am-5pm

Cats & dogs are welcome at your community. A Pet Agreement is required for all pets and additional fees apply. Any violation of pet rules and regulations can result in charges to your account, loss of pet privileges, or eviction. See restrictions below.

Number of Pets
Two maximum.

Pet Friendly Areas
Pets may be restricted to certain buildings and/or floor levels within the community.

Service Animals or Assistance Animals for Disabled
Service animals or other assistance animals for disabled residents will always be permitted with verification that the resident qualifies as disabled and requires the animal in order to have equal opportunity to use and enjoy the apartment and community. A Pet Addendum will be required; however, all fees, deposits, and renters’ insurance requirements specific to the animal will be waived. Rules and regulations will apply to the animal.

Dogs

The following dog breeds are not allowed (no full or mix of any of the following):

  • Akita
  • Alaskan Malamute
  • American Bulldog
  • Chow
  • Dalmatian
  • Doberman
  • Dogo Argentino
  • German Shepherd
  • Husky
  • Presa Canario
  • Rottweiler
  • Staffordshire Terrier/Pit Bull
  • Wolf

or any other breed prohibited by management for life/safety reasons. We may change the restricted breed list after thirty (30) days notice; however, if such change means that your dog will no longer be allowed, then your dog will nonetheless be permitted (grandfathered) until the expiration of your then-current lease term. No “visiting” pets are allowed.

Pet Rules and Regulations

  1. Pets must be licensed and immunized in accordance with applicable regulations.
  2. Dogs are not allowed outside the apartment unless on a leash (in accordance with local leash laws) and under your control or under the control of your designated responsible person.
  3. Cats must be indoors only. Only domestic breeds are allowed.
  4. Pets must not be left alone, at any time, outside the apartment. Animal control will be called to remove any pets left unattended within the community.
  5. Dogs may not be tied to any fixed object (such as a tree) anywhere in the community. You may not keep your pet on the balconies or patios unleashed or unattended at any time.
  6. No pets are allowed in the swimming pool areas, other apartments, laundry rooms, offices, clubrooms, or other recreational facilities, except as required by applicable laws related to service animals or other assistance animals.
  7. Dogs and cats must be housebroken. Dogs and cats must be spayed or neutered, and no pet offspring are allowed.
  8. Pets must be walked and curbed only in designated areas. You are responsible for immediate clean-up of pet waste. Pet waste is to be disposed of properly in plastic bags and placed in the dumpsters or other designated dog stations.
  9. You will not allow any pet to become a nuisance or danger to other residents, which includes, but is not limited to, biting, excessive barking, or whining.
  10. Upon maintenance requests, dogs must be restricted to an area not affected by the service request.
  11. You are responsible for any extermination fees incurred as a result of keeping a pet in the apartment.

We may change any of the above Pet Rules and Regulations after thirty (30) days’ notice.

Recycling is a Montgomery County Law and all recyclables must be placed into proper bins. Residents can be cited for non-compliance and fines begin at $500.00. Residents must properly bag, secure, and dispose of all trash in the appropriate recycling and waste containers. Bulk items should never be disposed of outside of waste enclosures or left on community grounds. A large oversized trash container is available on the North side of the community for all furniture, brush, electronics, or other non-recyclable or household refuse.

Materials You Must Recycle

1. Glass bottles and jars
Only unbroken green, brown, and clear glass bottles and jars without lids can be placed into recycling containers. No other types of glass can be placed into recycling containers. You must rinse the bottles or jars first and the labels do not need to be removed. No plastic lids or garbage bags.

2. Aluminum and steel food and beverage cans and aluminum foil products
Only uncrushed aluminum foil products, steel and bi-metal cans must be placed into recycling containers. Uncrushed cans must be rinsed first and foil must be rinsed or wiped, and labels or attached lids do not need to be removed. No other types of metal or plastic bags.

3. Plastic bottles with necks
Only plastic bottles with “necks” should be placed into recycling containers. Bottles must be rinsed first. Labels do not need to be removed. No other plastics, including plastic bags.

4. Newspaper, magazines, cardboard (must be broken down), phone books, etc.
Newspapers, including inserts or flyers removed from plastic bags, cereal boxes, telephone books, magazines, any type or color office paper, envelopes, cardboard boxes (must be broken down), etc. must be placed into recycling containers. These items may also be placed into paper grocery bags or bundled with twine and placed in, next to, or on top of the mixed paper recycling containers. No plastic bags.

5. Yard trimmings (grass, leaves, brush, and live Holiday Trees)
Yard trimmings or brush must be placed into paper grocery bags or bundled with twine and placed into recycling containers. No plastic bags.

Unwanted items that must be recycled directly at the Montgomery County Transfer Station located in Rockville include clothing, drapes, towels, shoes, sheets, handbags, bicycles, computers, hard drives, monitors, keyboards, printers, vehicle tires, motor oil, antifreeze, aluminum lawn chairs, etc.

Thank you for doing your part for our community and helping protect our environment!

While we strive to provide you with a comfortable living experience, management or staff cannot guarantee the personal safety and security of you, your guests or visitors, or your personal property. Each individual must assume an active role in providing for their own safety and security.

Satellite dishes one meter or less in size are permitted upon your signing a Lease Addendum – Satellite Antenna and Dishes.

We have contracted a company called BrightView for snow and ice removal operations. Please adhere to the following guidelines related to snow removal:

- All communications regarding snow removal operations should be directed to our Leasing Office (e.g., if plowing or sidewalk clearing has not occurred in your section of the community). If the office is closed due to inclement weather, please leave a voicemail message, as they are monitored and responded to! BrightView has been instructed to only communicate with Community Managers.

- BrightView will begin snow removal operations after two (2) inches of snow has accumulated on paved surfaces or at the discretion of the community.

- Parking spaces will be truck bladed to the extent that parked vehicles permit (at least three unoccupied parking spaces in a row) during the original plowing service. Roadways will be plowed curb to curb, or as close to the curb, as the roadway allows.

- BrightView snowplow operators will attempt to push the snow off the roadway in smooth, continuous passes with the blades angled toward the road to not create large drifts of snow in front of parked cars; however, the contractor is not responsible for removing snow from behind/around cars after the snow removal service. This will inevitably occur each time the truck plows snow from the street, but BrightView has been cautioned to avoid this as much as possible.

- After the snow has been removed, BrightView will use rock salt on the drivelanes and parking areas and ice melt for the sidewalks.

- Snow should never be shoveled onto streets, sidewalks, or other parking spaces. BrightView is not responsible for the removal of snow piled by residents in these areas. When shoveling or blowing snow, please place it onto grass-covered common areas. Visit the Leasing Office to borrow a spare shovel if needed.

- If you are essential personnel or are required to be available for work, please make private arrangements or park on a public or adjacent street.

- Snow removal and ice melt will not be applied to your patio area during winter months by BrightView of the community. Under the provisions of your lease, it is your responsibility to keep your apartment in a clean, orderly, and safe condition. This includes the patio area. Failure to do so will be at your own risk.

All trash should be placed in plastic bags and disposed of in the appropriate waste containers. Bulk items should never be disposed of outside of waste enclosures or left on community grounds. Please do not place any trash in halls, stairways, balconies, or laundry rooms.